Quality Related Questions

• 1. Quality means
• a) conformance to requirements
• b) meeting customer needs
• c) both
• d) none
• 2. AQL stands for
• a)Allowable Quality Level
• b)Allocated Quality Level
• c) Acceptable Quality Level
• d) Allowed Quality Level
• 3. For quality to happen, there must be well-defined standards and procedures which are followed. (True/False)
• 4. Many technical personnel believe that standards inhibit their creativity. (True/False)
• 5. Achieving quality (defect-free products and servcices) is easy. (True/False)
• 6. The challenge of making quality happen is
• a)a miniscule challenge
• b)a monumental challenge
• 7. Accomplishing quality requires "a thought revolution by management.". Who stated as above?
• a)Dr. Malcolm Baldrige
• b)Dr. Kaoru Ishikawa
• c)Bill Gates
• d)William J Clinton
• 8. Taylor approach refers to
• a) Engineers create work standards and specifications. Workers merely follow.
• b) Engineers create work standards and specifictions. Both engineers and workers follow.
• c) Engineers create work standards and specifications and follow them.
• 9. In Zero defect movement all responsibilities and defects are borne by the workers.
• (True/False)
• 10. The word "kick-off" is used in
• a)Zero Defect Movement
• b)Deming's Circle
• c)QAI's Quality Improvement Model
• 11. Dr. W. Edwards Deming has stated that it takes ____________ years to change a culture from an emphasis on productivity to an emphasis on quality.
• (10 years/20 years/2 to 5 years/none of these)
• 12. Quality means meeting requirements. This is ____________view.
• (producer's /customer's )
• 13. Quality means fit for use. This is ________________view.
• (producer's /customer's )
• 14. Which one of the following definitions of quality is more important.
• a)Quality means meeting requirements.
• b)Quality means fit for use.
• 15. Quality control is a ______________ function. (line/staff)
• 16. Quality assurance is a ____________ function. (line/staff)
• 17. By what other two names is PDCA process referred to?
• 18. What does "Going Around the PDCA Circle" connote?
• 19. The no of principles in Dr. W. Edwards Deming's quality principles is ____________. (8/10/12/14/16)
• 20. For quality to happen it is not necessary that all the Deming's principles are used concurrently. (True/False)
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